Contact

Support for orders, payments and delivery.

Email

Include your order number when contacting support.

For payment questions, include the transaction ID if available.

Payment safety

We will never ask for private keys, seed phrases or wallet passwords.

Always use the exact asset, network and receiving address shown on the payment page. Transfers sent using the wrong asset, network or address may be permanently lost.

Overpayments

If you send more than the required payment amount, contact support with your order number and transaction ID. The overpaid amount will be returned after review.